The following may be helpful if you use the Alexandria Library Automation System:
Alexandria Wiki:

Thank you for contacting COMPanion Technical Support. Your feedback is always very important to us. Please take a moment to fill out a brief and anonymous survey to let us know how we’re doing:
You can reach us 24 hours a day, 7 days a week at 1-800-347-4942 or e-mailing to receive a response within 24 business hours.

Helpful links and videos:

Online User’s Manual -

Tip of the Week Archives -

Alexandria Help Videos -

Basic Training Videos -

Librarian’s Corner -

As a school librarian, your responsibilities are varied and ever
changing. Even though Alexandria enables you to accomplish all that
may be required, from time to time you may encounter situations where
help is needed. Alexandria provides many help resources for you:

In addition to this week's tip, please remember that we have various
Technical Videos on our website. Just click on this link to view the
available topics:

Also, as we near inventory season, you might want to check out these
specific videos on inventory and library close down:

Please feel free to let us know if there is a topic you'd like to see
discussed or videotaped!

As we approach school year closing, we know that it is a busy time for
all of us. Please remember that in addition to phone calls and faxes,
you can reach the technical support department via e-mail at
. It's a great alternative method to receive support.


The Alexandria Staff Librarians

Search past Alexandria tips by subject at:

V6 Videos: